USA Network (Tampa, USA)

Tampa Facility Maintenance Announcement

Resolved

This maintenance was successfully completed with approximately 10 minutes of downtime. If you have any questions regarding this, please don’t hesitate to contact our support team via https://my.kualo.com.

Ended
Began
Maintenance Planned

We will be performing scheduled maintenance on the core network routers in our Tampa, FL, USA facility during this three hour window. This will involve the disconnection of our existing upstream carrier connections as we reconfigure our core network to add extra capacity and prepare for future upgrades.

During this window, we anticipate up to 30 minutes of severely degraded connectivity facility wide that will result in services being rendered largely inaccessible.

Thereafter, there may be a small number of additional brief connectivity outages lasting 1 - 2 minutes at a time as our team works to complete all required changes.

As always we will endeavour to keep any downtime to an absolute minimum, and very much appreciate your patience in advance.