This issue was resolved, and so this status listing will now be closed out.
This issue is now fully resolved, though we are continuing to monitor this closely. Our sincere apologies for the inconvenience this has caused.
We have identified this outage to be caused by a network attack. We are working on enabling mitigating action at present.
We are currently experiencing a server wide outage on the Hector server.
We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing.