Dear Clients,
We’re pleased to report that this issue was resolved at 01:56 UTC. We’ve been monitoring closely since, and no further abnormal performance or issues have been observed.
Our team will be further analysing information collected during the course of the resolution of this incident, and a RFO (Reason For Outage) will be produced at the start of next week. This will be available on request via our helpdesk at https://my.kualo.com/.
If you have any queries or concerns, please do not hesitate to let us know via our helpdesk.
Regards,
Kualo Support
Dear Clients,
We’re currently experiencing a critical infrastructure outage in our London facility, and are working to resolve this as quickly as possible. This is affecting shared, reseller and CloudVPS hosting services.
As soon as we have further information, we will post an update.
Regards,
Kualo Support