Resolved
Dear Customers,
The issue has now been resolved, we are awaiting a follow up from the network team.
We apologise for the inconvenience this has caused.
Dear Clients,
We are experiencing a further partial network outage today.
This was the result of the datacentre network admins making an update that was expected to be non-service impacting.
This is currently being reviewed as a matter of priority.
Dear Clients,
At this time, the partial connectivity issues into our London network have been resolved.
We are still analysing information obtained during this outage and are of course monitoring the situation closely, but all services should now be operating normally.
Kind regards,
Kualo Support
Dear Clients,
Just to advise that we are still investigating this as our top priority, and have also escalated this to our datacentre’s networking team as well.
Kind regards,
Kualo Support
Dear Clients,
We’re currently experiencing a routing issue that is partially affecting our UK network. We’re investigating this at present, and hope to have a resolution shortly.
Kind regards,
Kualo Support