We’re pleased to advise that this network maintenance has now been completed successfully, and we are therefore closing this maintenance window.
If you have any questions or concerns, please do not hesitate to contact our team via our helpdesk at https://my.kualo.com/.
This is to advise of an upcoming emergency network maintenance window for our London facility.
The maintenance window will run from 18:00 UTC on Tuesday 22nd February 2022 to 03:00 UTC on Wednesday 23rd February 2022.
During this time, some core network routing equipment within our datacentre facility will be replaced. Although we don’t anticipate service outages during this period, we would caution that we consider this period ‘at risk’, and advise that there may be brief periods of slow network performance or latency as the new equipment is brought online and traffic is transitioned between network devices.
If you have any questions regarding this, please do not hesitate to contact our team via our helpdesk at https://my.kualo.com/.