This issue is now fully resolved, though we are continuing to monitor this closely.
Our sincere apologies for the inconvenience this has caused.
We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.
We are currently experiencing an issue with IMAP email on the Othello server.
We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing