Ferdinand

Service Outage

Resolved

This issue is now fully resolved, though we are continuing to monitor this closely.

Our sincere apologies for the inconvenience this has caused.

Problem Identified

We regret to inform you that our Ferdinand server has encountered a critical failure, and despite multiple boot efforts, it remains unresponsive.

Our team is diligently working to transfer all client data to an alternative server as quickly as possible.

While we’re unable to provide an exact time frame for resolution, please be advised that the restoration process is anticipated to take several hours.

We sincerely apologise for the considerable inconvenience this has caused. Rest assured, we are fully committed to restoring services as swiftly as possible.

Monitoring

We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

Investigating

We are currently experiencing a server wide outage on the Ferdinand server.

We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing