Titus

Service Outage

Resolved

Scheduled Maintenance has been completed at this time.

Monitoring

Dear Clients,

Our engineers have completed the physical drive replacement, and are working diligently to restore service to client accounts at present. Approximately 90% of these have already been restored, and we anticipate that this process should be fully completed over the coming hour.

We sincerely apologise for any inconvenience caused by this outage today. Our team will continue to monitor closely, and should you have any questions or issues, please do not hesitate to contact our team via our helpdesk at https://my.kualo.com/

Kind regards,

Kualo Support

Resolved

This issue is now fully resolved, though we are continuing to monitor this closely.

Our sincere apologies for the inconvenience this has caused.

Monitoring

We have addressed the underlying service issues, and beleive this to be resolved, though we are continuing to monitor this closely.

Problem Identified

Dear Clients,

We’re working to resolve a drive failure with the Titus server at present. During this process, the server has been taken offline for our engineers to work with the server.

We’ll provide further updates as we have more information.

Kind regards,

Kualo Support

Investigating

We are currently experiencing a server wide outage on the Titus server.

We are working to resolve this as a priority and will keep you informed at all times. Our apologies for the inconvenience that this is causing