Dear Clients,
We’re pleased to announce that this operation has been completed successfully, with just a brief downtime for affected CloudVPS servers while they were rebooted.
We believe that all services are now operating normally, however if you experience any issues at all please do not hesitate to contact us.
We appreciate your patience, and our apologies again for any inconvenience this caused.
Kind regards,
Kualo Support
Dear Clients,
Our monitoring systems have identified a hardware failure within a section of our London cloud infrastructure. While client servers are still operating as normal, we have begun work to migrate client servers within the affected section of our cloud across to redundant and unaffected computing resource. Client servers that are affected will experience a brief reboot, which typically should last no more than a few minutes.
We sincerely apologise for any inconvenience that this causes. Please don’t hesitate to let us know via our helpdesk at https://my.kualo.com/ if you have any questions or concerns.
Kind regards,
Kualo Support